Country Manager Italy (f/m/d)
Berlin, Deutschland

Your responsibilities:

  • Direct responsibility for the Presales, Sales and Customer Care team
  • Developing and executing the sales strategy for the market in Italy
  • Team leadership, including offering motivational employment incentives and motivating team members to achieve the goals
  • Training and coaching sales and customer care team members to further improve their performance
  • Leading the sales team in planning and development of strategic and successful sales campaigns
  • Managing the sales team performance with actionable weekly/monthly/quarterly sales goals
  • Reporting and analysing daily/weekly/monthly/quarterly sales activities including analytical assessment and development of management recommendations
  • Forecasting and budgeting of sales performance
  • Leading the customer care team to achieve their weekly and monthly targets
  • Communicating and developing action plans within feedback meetings

We expect:

  • Native proficiency, both in written and spoken English and Italian
  • Ability to motivate and inspire the teams and to lead others in a fast-paced environment
  • Bachelor’s or Master’s degree in Business Administration, Economics or a similar field
  • Previous B2B sales experience of minimum 3-5 years
  • Previous management and team-lead experience of minimum 3 years
  • Great work ethic and a desire to “get the job done”
  • You are curious, positive and highly energetic
  • Results-oriented leader with proven ability to motivate people and maximize revenue production

We offer:

  • An international team and great atmosphere with regular events such as Friday evening beers, table soccer, ping pong, and team-building measures
  • Home office once a week and flexible working hours
  • Private company pension plan
  • Structured on-boarding plan with your own buddy to support your daily workflow
  • Regular feedback meetings
  • Up to 30 days of vacation, earning 1 additional vacation day each year of employment
  • One sabbatical month after each year of employment
  • After 2 years Master Card with a credit
  • Free gym membership and great cooperations with different partners for employee discounts
  • Yearly education budget of 1.000€ for job-related training (after 6 months of employment)

Interested?

We are looking forward to receiving your application!

Contact: Thuong Tui Thanheuser

About us

Founded in 2009 in Berlin, thousands of independent and chain hotels worldwide work with Customer Alliance's 90+ employees to manage and improve their online reputations and increase revenue.

Within one industry-leading solution businesses in the hospitality sector collect, distribute, and analyze their customer reviews from across the web, giving them a competitive insight into their performance. Businesses now have the ability to better understand their customers and boost their revenue.

For more information, please check out our video at: http://youtu.be/oAuhTnhp2KY